Studio5 (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal data in line with Isle of Man data protection laws, including the Data Protection Act 2018. This Privacy Notice outlines how we collect, use, and store your information when you visit our website, make purchases, or interact with us.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device information
We use your personal data to:
Order Details
Customer support information
How Ecwid Uses Customer Data
Our website is hosted on the Ecwid platform, which provides us with an online e-commerce platform to sell our products. Ecwid may collect and process data necessary to support our business operations, including:
• Order Processing: Ecwid collects information needed to process your order and supports us in securely storing data, including purchase history.
• Payment and Security: Payment information is handled securely and is encrypted by Ecwid’s payment processors to protect customer data.
• Analytics: Ecwid may use cookies and similar technologies to help us understand user behaviour on our site.
For more details on Ecwid’s data practices, please refer to the Ecwid Privacy Policy.
Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share data with trusted partners, such as:
• Service Providers: For payment processing, shipping, and order fulfillment.
• Legal Compliance: When required by law or to protect our legal rights.
Data Security
We implement security measures to protect your personal data against unauthorised access, alteration, and disclosure. We work closely with Ecwid, which also uses encryption and security protocols to protect your data.
Your Rights
Under Isle of Man data protection laws, you have the right to:
• Access the personal data we hold about you.
• Request corrections to any inaccurate or incomplete data.
• Request deletion of your personal data in certain circumstances.
• Restrict or object to processing of your data.
• Request data portability, where applicable.
To exercise any of these rights, please contact us at studio5.click
Data Retention
We retain your data for as long as necessary to fulfill the purposes outlined in this notice, unless a longer retention period is required by law.
Contact Us
For any questions regarding this Privacy Notice or your personal data, please contact us:
Address: Studio 5
Apt 1, Tynwald Court
Tynwald Street, Douglas
Isle of Man, IM1 1BH
Email: studiofivejewellery@gmail.com
Phone: +44 7624 307717
Last Updated: 25/10/2024